All work
Work
SEO and AI search
Buyers now research licensing problems in Google and in AI tools before they ever speak to an adviser. My aim was to make ITAA the source both rely on: one authoritative page per topic, answers written to be quoted, and content only an independent adviser with real engagement experience could write.
34 → 8
average search position, January to May 2026 against the same period in 2025
+45%
search impressions over the same period, 728k against 503k
Top source
in Google’s AI Overview for ‘how long does an IBM audit take’, with ITAA cited three times
ITAA
Publisher pillar guides
My role: Content strategy, structure, copy, on-page SEO and AEO
ITAA had dozens of articles on each software publisher, many covering overlapping ground, so neither search engines nor AI tools had a single page to trust as the authority on each topic.
What I did
Planned a pillar guide for each major publisher, starting with IBM audits and following with Oracle and SAP.
Structured each guide as numbered stages, with a short, practical answer in every section and a link to the full article underneath, so each guide anchors a cluster of supporting content and passes authority to it.
Wrote each section to answer a specific question directly, in language AI tools can lift and credit, and added FAQs written as direct answers.
Added an in-page contents list, relevant case studies and a contact route so search traffic had a clear next step.
Outcome
SEO and AEO performance both improved. The guides quickly lifted ITAA’s visibility for publisher-related search queries, and AI tools began sourcing ITAA alongside Oracle, IBM and SAP themselves when answering related questions. For ‘what data do IBM auditors ask for’, the IBM guide ranks first in Google and is the top source in the AI Overview above it.
See them live
Read the Oracle guide
Live in Google

Google results for ‘what data do IBM auditors ask for’: ITAA’s IBM guide ranks first and is the top source in the AI Overview.



ITAA
FAQs written for AI answers
My role: Research, copy, on-page SEO
Buyers increasingly ask Google or an AI tool a question before they look for a supplier. ITAA’s pages explained the services well but didn’t answer the questions buyers ask while they’re still working out what’s wrong.
What I did
Added FAQ sections to the publisher pillar guides and a set of IBM service pages, choosing questions that showed up in real Search Console and Semrush data.
Led every answer with a direct one-sentence response, the part AI Overviews and chatbots tend to quote, using only facts ITAA had already published or the team had signed off.
Kept every question focused on the buyer’s problem so the pages earn a place in answers before a buyer knows who to call.
Outcome
These were the pages that improved. Google’s AI Overview for ‘how long does an IBM audit take’ lists ITAA’s IBM Audit Defense page as its top source and cites ITAA three times, quoting the page’s own FAQ.
Live in Google

Google AI Overview for ‘how long does an IBM audit take’: ITAA’s IBM Audit Defense page is the top source, cited three times.
ITAA
Mastering IBM License Compliance Audits guide
My role: Content development and design
IBM audits are long, technical and expensive to get wrong, and most people handling one have never been through it before. A genuinely useful guide was the best way to show ITAA’s depth and earn a download.
What I did
Developed the 19-page guide with ITAA’s IBM specialist, from establishing an entitlement position to reviewing the draft ELP.
Designed it to be easy to read cover to cover, with a clear contents page, numbered sections with their own icons, and diagrams to break up dense material.
It sits as a gated download on its own landing page and inside the IBM audits pillar guide, so search visitors have a natural next step.
See the download page






Some client details and figures have been left out or kept general to respect client and employer confidentiality.
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